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Predicate | Object |
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rdf:type | |
lifeskim:mentions | |
pubmed:issue |
3
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pubmed:dateCreated |
1991-1-24
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pubmed:abstractText |
The scheduled appointment system in primary care clinics became popular recently in Israel. Failed appointments created a problem for the doctors, patients and the clinic in Netivot. During 11 months, 2,317 appointments were surveyed. The survey showed 36% of failed appointments, with a decrease to 28% one year later. Rates of failed appointments were 38% for the paediatric population, 35% for adults, and 34% for pensioners. Market days and holidays predisposed to more failed appointments, representing community customs. The presence of a chronic disease that needed follow-up ensured a higher rate of attendance (76%), especially among the paediatric population (92% attendance rate). By contrast, a geriatric patient with an acute disease had difficulty attending the clinic (only 16% attending). 512 people (35% of the population) were responsible for the 827 failed appointments, and among them only 12% of the population accounted for 59% of the failed appointments. These findings have important implications in the planning of an appointment system in an urban health centre, and they strengthen the assumption that a small number of patients cause a large number of failed appointments.
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pubmed:language |
eng
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pubmed:journal | |
pubmed:citationSubset |
IM
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pubmed:status |
MEDLINE
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pubmed:month |
Sep
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pubmed:issn |
0281-3432
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pubmed:author | |
pubmed:issnType |
Print
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pubmed:volume |
8
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pubmed:owner |
NLM
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pubmed:authorsComplete |
Y
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pubmed:pagination |
151-5
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pubmed:dateRevised |
2007-11-15
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pubmed:meshHeading |
pubmed-meshheading:2255819-Adolescent,
pubmed-meshheading:2255819-Adult,
pubmed-meshheading:2255819-Aged,
pubmed-meshheading:2255819-Appointments and Schedules,
pubmed-meshheading:2255819-Child,
pubmed-meshheading:2255819-Chronic Disease,
pubmed-meshheading:2255819-Community Health Centers,
pubmed-meshheading:2255819-Female,
pubmed-meshheading:2255819-Humans,
pubmed-meshheading:2255819-Israel,
pubmed-meshheading:2255819-Male,
pubmed-meshheading:2255819-Middle Aged,
pubmed-meshheading:2255819-Patient Compliance,
pubmed-meshheading:2255819-Statistics as Topic
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pubmed:year |
1990
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pubmed:articleTitle |
Failure to keep appointments at a community health centre. Analysis of causes.
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pubmed:affiliation |
National Institute of Residency Training in Family Medicine and Primary care, Ben Gurion University, Negev, Israel.
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pubmed:publicationType |
Journal Article
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