Linked Life Data

21229215

Source:http://linkedlifedata.com/resource/pubmed/id/21229215

Statements in which the resource exists as a subject.
PredicateObject
rdf:type
lifeskim:mentions
pubmed:issue
8
pubmed:dateCreated
2011-1-13
pubmed:abstractText
Quality is an indispensible requirement in the health field, and its pursuit is necessary in order to meet demands by a population that is aware of its rights, as part of the essence of good work relations, and to decrease technological costs. Quality thus involves all parties to the process (users and professionals), and is no longer merely an attribute of the health service. This study aimed to verify the possibility of quality planning in the Family Health Units, using Quality Function Deployment (QFD). QFD plans quality according to user satisfaction, involving staff professionals and identifying new approaches to improve work processes. Development of the array, called the House of Quality, is this method's most important characteristics. The results show a similarity between the quality demanded by users and the quality planned by professionals. The current study showed that QFD is an efficient tool for quality planning in public health services.
pubmed:language
por
pubmed:journal
pubmed:citationSubset
IM
pubmed:status
MEDLINE
pubmed:month
Aug
pubmed:issn
1678-4464
pubmed:author
pubmed:issnType
Electronic
pubmed:volume
26
pubmed:owner
NLM
pubmed:authorsComplete
Y
pubmed:pagination
1561-72
pubmed:meshHeading
pubmed:year
2010
pubmed:articleTitle
[Quality planning of Family Health Units using Quality Function Deployment (QFD)].
pubmed:affiliation
Universidade Estadual de Campinas, Piracicaba, Brasil. lucianavolpato@superig.com.br
pubmed:publicationType
Journal Article, English Abstract, Research Support, Non-U.S. Gov't