Statements in which the resource exists as a subject.
PredicateObject
rdf:type
lifeskim:mentions
pubmed:issue
6
pubmed:dateCreated
2009-11-2
pubmed:abstractText
The Institute of Medicine suggests redesigning health care to ensure safe, effective, timely, efficient, equitable, and patient-centered care. The concept of patient-centered access supports these goals. Group Health, a mixed-model health care system, attempted to improve patients' access to care through the following changes: (a) offering a patient Web site with patient access to patient-physician secure e-mail, electronic medical records, and health promotion information; (b) offering advanced access to primary physicians; (c) redesigning primary care services to enhance care efficiency; (d) offering direct access to physician specialists; and (e) aligning primary physician compensation through incentives for patient satisfaction, productivity, and secure messaging with patients. In the 2 years following the redesign, patients reported higher satisfaction with certain aspects of access to care, providers reported improvements in the quality of service given to patients, and enrollment in Group Health stayed aligned with statewide trends in health care coverage.
pubmed:language
eng
pubmed:journal
pubmed:citationSubset
IM
pubmed:status
MEDLINE
pubmed:month
Dec
pubmed:issn
1552-6801
pubmed:author
pubmed:issnType
Electronic
pubmed:volume
66
pubmed:owner
NLM
pubmed:authorsComplete
Y
pubmed:pagination
703-24
pubmed:meshHeading
pubmed-meshheading:19549993-Adult, pubmed-meshheading:19549993-Appointments and Schedules, pubmed-meshheading:19549993-Consumer Health Information, pubmed-meshheading:19549993-Electronic Mail, pubmed-meshheading:19549993-Health Services Accessibility, pubmed-meshheading:19549993-Humans, pubmed-meshheading:19549993-Idaho, pubmed-meshheading:19549993-Job Satisfaction, pubmed-meshheading:19549993-Managed Care Programs, pubmed-meshheading:19549993-Organizational Innovation, pubmed-meshheading:19549993-Patient Access to Records, pubmed-meshheading:19549993-Patient Satisfaction, pubmed-meshheading:19549993-Patient-Centered Care, pubmed-meshheading:19549993-Physician Incentive Plans, pubmed-meshheading:19549993-Physician-Patient Relations, pubmed-meshheading:19549993-Primary Health Care, pubmed-meshheading:19549993-Program Evaluation, pubmed-meshheading:19549993-Quality of Health Care, pubmed-meshheading:19549993-Washington
pubmed:year
2009
pubmed:articleTitle
Group health cooperative's transformation toward patient-centered access.
pubmed:affiliation
Center for Health Studies, Seattle, Washington, USA. ralston.j@ghc.org
pubmed:publicationType
Journal Article, Research Support, Non-U.S. Gov't