Statements in which the resource exists as a subject.
PredicateObject
rdf:type
lifeskim:mentions
pubmed:issue
6
pubmed:dateCreated
2000-12-5
pubmed:abstractText
The tacit values of quality include tapping the creative potential of people, valuing their ideas equally, and viewing work as process--a series of steps that combine people, resources, and activities to produce a certain outcome. Mediation is a process that brings to the surface the creative thinking of people when differences, or conflict, exist among them. Mediation has the advantage--over arbitration, counseling, or negotiation--of seeking win-win outcomes that try to optimize the interests of all parties. This article seeks to provide healthcare leaders with a set of skills and concepts that will enable them to work through differences and achieve common ground. The mediation process, the characteristics of the ideal mediator, and the proper environment in which to conduct the dialogue are described. Lessons learned on how to creatively manage differing mindsets are enumerated.
pubmed:language
eng
pubmed:journal
pubmed:citationSubset
H
pubmed:status
MEDLINE
pubmed:issn
1062-2551
pubmed:author
pubmed:issnType
Print
pubmed:volume
22
pubmed:owner
NLM
pubmed:authorsComplete
Y
pubmed:pagination
4-8
pubmed:dateRevised
2004-11-17
pubmed:meshHeading
pubmed:articleTitle
A method for mediating conflict among different mindsets.
pubmed:affiliation
Department of Human and Organization Development, Vanderbilt University, USA. keyassocs@mindspring.com
pubmed:publicationType
Journal Article