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rdf:type |
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lifeskim:mentions |
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pubmed:issue |
6
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pubmed:dateCreated |
1999-7-29
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pubmed:abstractText |
A pilot study was conducted to learn whether an academic medical center's database of patient complaints would reveal particular service units (or clinics) with disproportionate shares of patient complaints, the types of complaints patients have about those units, and the types of personnel about whom the complaints were made.
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pubmed:language |
eng
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pubmed:journal |
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pubmed:citationSubset |
IM
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pubmed:status |
MEDLINE
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pubmed:month |
Jun
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pubmed:issn |
1070-3241
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pubmed:author |
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pubmed:issnType |
Print
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pubmed:volume |
25
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pubmed:owner |
NLM
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pubmed:authorsComplete |
Y
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pubmed:pagination |
288-99
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pubmed:dateRevised |
2006-11-15
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pubmed:meshHeading |
pubmed-meshheading:10367266-Academic Medical Centers,
pubmed-meshheading:10367266-Data Interpretation, Statistical,
pubmed-meshheading:10367266-Databases, Factual,
pubmed-meshheading:10367266-Hospital Bed Capacity, 500 and over,
pubmed-meshheading:10367266-Hospital Units,
pubmed-meshheading:10367266-Hospital-Patient Relations,
pubmed-meshheading:10367266-Humans,
pubmed-meshheading:10367266-Outcome and Process Assessment (Health Care),
pubmed-meshheading:10367266-Outpatient Clinics, Hospital,
pubmed-meshheading:10367266-Patient Advocacy,
pubmed-meshheading:10367266-Patient Satisfaction,
pubmed-meshheading:10367266-Pilot Projects,
pubmed-meshheading:10367266-Quality of Health Care,
pubmed-meshheading:10367266-Risk Management,
pubmed-meshheading:10367266-Southeastern United States,
pubmed-meshheading:10367266-Total Quality Management
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pubmed:year |
1999
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pubmed:articleTitle |
Identifying medical center units with disproportionate shares of patient complaints.
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pubmed:affiliation |
Department of Medicine, Vanderbilt University School of Medicine, Nashville, TN, USA. jim.pichert@mcmail.vanderbilt.edu
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pubmed:publicationType |
Journal Article,
Research Support, Non-U.S. Gov't
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